Identifying Clients in a non-Face-to-Face Situation

During a time where we need to be practicing social distancing, it can be a challenge for REALTORS® to comply with their legal obligations. For example, under Canada’s Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) regime, members are obligated to properly identify their clients.

Fortunately, methods exist to identify clients in non-face-to-face situations. REALTORS® can use the “dual process method” to ID their clients solely based on reliable, scanned documentation, such as a utility bill and a bank statement. No in-person meeting is ever required.

For more information, you can read more about how to properly identify your clients here.