How can you navigate contentious situations with skill, ensuring that even the most challenging disagreements are resolved productively? Anthony Morgan, an award-winning science communicator, joins the latest episode of REAL TIME to discuss strategies for REALTORS® to do exactly this.
Throughout the episode, we speak about the power of curiosity, even when you truly believe you understand the motivations behind your counterpart in conversation. Morgan shares effective approaches REALTORS® can use to keep the conversation going, find middle ground, and ensure everyone’s perspectives are heard and accounted for.
If you were to draw a nine-dot matrix (like the one below), could you connect all the dots without lifting your pen/pencil off the paper in just four lines?
This is an insight problem with a near 0% success rate. Not only does Morgan highlight why – he also shares the solution and how it relates to thinking outside the box.
You may have seen Morgan on Daily Planet and The Nature of Things with Sarika Cullis-Suzuki, but he’s also the mastermind behind Freestyle Socials, a live, experimental game designed to “undivide” people despite their disagreements.
By leveraging his insights from pioneering projects like Freestyle Socials, Morgan offers a unique perspective on overcoming impasses and finding common ground. He also shares the five “Cs” of science and skillfully depicts how these can be integrated into business and daily life to help overcome challenges and disagreements. So, when you encounter a couple who can’t seem to agree on location, or when you’re in a tough negotiation on behalf of your clients, Morgan’s advice might be just what you need.
You can watch or listen to this episode of REAL TIME at CREA.ca/podcast or wherever you find your podcasts.
